FAQ

Frequently asked questions.

Quick answers on our materials, certifications, and how to order. Anything else? Ask us directly.

Products & materials

What is recycled polyester staple fiber?

Short-length polyester fiber made from 100% post-consumer PET bottles. It is spun, crimped, and cut to length, then used for spun yarns, nonwovens, and filling applications.

What is the difference between hollow and solid fiber?

Hollow fiber has air channels that give loft, warmth, and resilience, making it ideal for insulation and fill. Solid fiber is dense and uniform, suited to spinning and textile applications.

What is the difference between dry and siliconized fiber?

Siliconized fiber is finished with a silicone coating for a smooth, down-like hand feel and better recovery; dry fiber is uncoated. Our hollow and solid grades are available in both finishes.

Which deniers and cut lengths do you offer?

Fiber from 0.8D to 20D across five grades, with cut lengths from 32 to 64 mm depending on grade. See the staple fiber range for the full breakdown.

Certifications & quality

How is rPET different from virgin PET?

Chemically it is the same polymer. Ours is made entirely from post-consumer bottles, so it carries a far lower environmental footprint, with recycled content verified under GRS chain of custody.

What does GRS certification cover?

The Global Recycled Standard verifies recycled content, chain of custody from bottle bale to finished product, and responsible social and environmental practice across production.

Are your materials safe for baby products?

Our fiber is OEKO-TEX® Standard 100 Class I certified: tested free of harmful substances to the strictest product class, which covers articles for babies and toddlers.

Ordering & logistics

Are you a manufacturer or a trading company?

We are the manufacturer. All fiber, flakes, and pellets are produced at our own GRS-certified plant in Selangor, Malaysia, and we export directly to customers in 15+ countries.

Do you provide samples and spec sheets?

Yes. Request them through the contact form and our sales engineers will reply within one business day with grades, specs, and pricing.

What are your minimum order quantities and lead times?

Both depend on the product, packing, and destination. Tell us your volumes and delivery port and we will confirm MOQ, lead time, and pricing in one reply.

Where do you ship?

We export from Selangor, Malaysia to long-term partners in 15+ countries across four continents.

Spec sheets, samples, and pricing within 24 hours.

We reply within one business day.
Request a Quote & Samples
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